
Mia Wedgbury, CEO, High Road Communications
Talk about an insightful interview! Mia Wedgbury (a participant in Art from the Unexpected) and CEO at High Road Communications certainly knows how to give the user what they want. What did we want? To know how High Road continues to be one of the most highly acclaimed PR firms in North America.
We certainly learned why they’re so successful. They believe in the unexpected, they try to catch clients and consumers off guard, they mandate their staff to constantly innovate for clients (generating 80 hours of brainstorm time / week – not billed to the client!). In this current economic landscape, it’s organizations like this that will come out on top. Read on to hear more from Mia.
adlounge@miawedgbury We’re honoured to speak w/u this am, Mia. Have u ever done a live twitterview before, urself or for clients? #artunexpecte
miawedgbury@adlounge Me no. clients yes. Several are using twitter for media and consumer conversations. #artunexpected
miawedgbury@adlounge But I am always up to trying things for the first time #artunexpected
adlounge@miawedgbury High Road, for me, is what a PR agency should be…and I love the huge focus you put on digital….. #artunexpected
adlounge@miawedgbury U boldly annc’d ur dropping all clients that won’t particip in social med. Explain&how was this received? http://bit.ly/pmkJ2
miawedgbury@adlounge We are def putting everything into the digital basket. limitless possibilities
miawedgbury@adlounge I think it shocked our competitors but it didn’t shock our clients. They are already fully integrated
adlounge@miawedgbury And with the appoint’nt of Justin Creally as new Pres, what changes might this bring? #adlounge #artunexpected
miawedgbury@adlounge Justin has been a driving force behind our digital transformation. Expect to see more bold, exciting things from HRC
adlounge@miawedgbury The suspense… looking fwd to seeing what lies ahead! ….. #adlounge #artunexpected
adlounge@miawedgbury Sounds like u’re doing a lot of “Eureka!” thinking. How do u foster & encourage big ideas internally? #adlounge #artunexpected
miawedgbury@adlounge You have to enable it. We created non billable brainstorm codes. We spend 80 hrs a wk brainstorming and every level joins in
miawedgbury@adlounge You need to be permissive and enable risk taking. We include clients in our ideation sessions. it just works #artunexpected
miawedgbury@adlounge That’s what makes our job so fun. I love waking up in the morning and know we are going to bring the best thinking to our clients
adlounge@miawedgbury THAT’s the kind of thing I want to hear! Kudos to u guys! Seriously. Love it!…. #adlounge #artunexpected
adlounge@miawedgbury As one of the 20 partic in #artunexpected, u addressed “Eureka!” in a most unique way. What’s the story? #artunexpected
miawedgbury@adlounge I had a lot of fun with it. My snowboarding journey parrelled my work experiences. balance, guts, stamina, adventure
adlounge@miawedgbury U say ur professional life is in line w ur personal: exhilarating, terrifying, satisfying. Explain. #adlounge #artunexpected
miawedgbury@adlounge Anything worthwhile in life starts w a risk. I am always looking for ops to reinvent myself, my company, our industry
adlounge@miawedgbury Can U share with us the most defining “Eureka!”moment in UR life? Personal or professional #adlounge #artunexpected
miawedgbury@adlounge day High Road won MSFT. As a 25 person agency it was so unexpected for the industry. all about the most passionate, creative team
adlounge@miawedgbury I can well imagine what it was like that day. Very inspiring… #adlounge #artunexpected
miawedgbury@adlounge We definitely celebrated. #artunexpected
adlounge@miawedgbury From a PR perspective, can u describe the top 3 shifts in client behaviour / needs in ’09? #adlounge #artunexpected
miawedgbury@adlounge the future is not digital. The future is integrated…
miawedgbury@adlounge Look for sustainable ideas, not one off blips… #artunexpected
miawedgbury@adlounge And pick programs that make an impact and execute flawlessly. #artunexpected
adlounge@miawedgbury Incredible insight… #adlounge #artunexpected
adlounge@miawedgbury If u knew what u knew 2day about the economy,changing needs of clients/cons what’d u do differently? #adlounge #artunexpected
miawedgbury@adlounge After mnging thru dot com bust we were ready for anything…
miawedgbury@adlounge I’ve learned to never waste a crisis. You don’t have a lot of ops to transform UR co or business and now is the time to do it
adlounge@miawedgbury How can orgs cont. 2 B innovative, current & creative at this time? #artunexpected #adlounge
miawedgbury@adlounge In these times, don’t scale back, think bold. Attract top talent that may have not been available before…
miawedgbury@adlounge And never stop ideating. Instinctively pounce on every opportunity while your competitors are worried about what they will do next
adlounge@miawedgbury #artunexpected gives ppl a chance to see a diff side of u. Any other “did you know” facts ppl should know? #adlounge
miawedgbury@adlounge I’m an open book. Btwn twitter, facebook, my Globe blog, I’m already out there…. #artunexpected
miawedgbury@adlounge anyone that follows me on twitter pretty much hears it all #artunexpected
adlounge@miawedgbury Out of 20 participants’ work http://bit.ly/6Gw2E, is there any piece u look fwd 2 seeing? Why? #artunexpected #adlounge
miawedgbury@adlounge Paul Lavoie from TAXI and David Feldt from Organic. Really creative leaders in our industry #artunexpected
adlounge@miawedgbury I think that’s all from us, but we’re going to take 1 Q from the audience. Anyone…? #adlounge #artunexpected
adlounge@miawedgbury via @nixshi Interested in ur comment about innovation. What do u do 2 go outside agency/client walls for ideas? #artunexpected
miawedgbury@adlounge there’s a great patio across the street
. We r an agency that lives online, lptps & search are in every brainstorm
miawedgbury@adlounge We never brainstorm with the same people. We switch up teams, people, levels. Next wk we have a bunch of students coming in
adlounge@miawedgbury Great interview, Mia. I think that’s all we have time for today. It’s been most insightful. Thx so much #adlounge #artunexpected
miawedgbury@adlounge This was great. I think I will do all my interviews over twitter for now on #artunexpected
adloungeWe’ll be posting a transcript of this interview w @miawedgbury shortly on http://bit.ly/18199a #adlounge #artunexpected
adlounge@miawedgbury and followers, Stay tuned on June 1 9:30am EDT for our Twitterview w Anthony Lacavera @globalive #adlounge #artunexpected
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